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New User-Guide

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How to Purchase
Payment Methods Accepted
How to pay for my orders?
When do my orders be processed?
How to ensure quality of products I've purchased?
How to cancel?
Is "my country" in shipping list?
Some Tips You may Need to Know
Does Trustedeal have MOQ?

How To Pay

Payment Methods Trustedeal Accepted
How does Paypal Work?
Can't Register for Paypal Account
How can I pay with Western Union?
How much tax do I need to pay?
Do I Have To Pay VAT / Sales Tax?
Is paying by bank transfer/western union free?
Why Was My Order Cancelled?
Can I change payment way from Western Union to Paypal?
Shipping For Online Sellers

Shipping & Delivery

How do I save on shipping?
Is shipping included in the prices?
How would you ship the products to me?
How can I trace my order?
How Long Will It Take To Delivery?
Are the packages insured?
Need to contact DHL about your delivery?
Can you show me how you calculate shipping?
TNT contact phone number in main destination countries
UPS contact phone number in main destination countries
Shipping Methods Guide
Calculate Shipping Costs
Estimate Total Delivery Time

After-Sale Questions

Instructions for returning faulty goods
How to cancel an order?
Who is responsible for product damage or loss during transit?

Taxes, Customs and Duties

Taxes on imported goods

How to Make Credits

Attention & Care

Guarantee and Warranty

Do You Have Any Guarantee Or Warranty?
Can Products Be Returned Back For Refund, Repair And Replacement?
How To Check My Order?
The Meaning of Order Status

Affiliate Program

Dropship Guide

General Returns Policy

Site Help

Sitemap

FAQ

About Us

Term of Use

Privacy Policy

Contact Us

Help > New User-Guide > Log In

How do I log in?

If you’ve already registered, simply enter your username and password on our Log In page. If you've forgotten your username or password, please contact us by clicking “Forgot your password?” and fill in the information. We will send your username or password to your e-mail address.

Why do we need your e-mail address?

Trustedeal.com asks you to provide your e-mail address in order to contact you if you forget your password. Trustedeal.com will never share your information including your e-mail address without your explicit permission.

How do I get additional help?

If you need additional help, please see our FAQ’s Section for more information. You could also contact us at support@trustedeal.com.

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Distinctive Products

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